How to Write a Complaint Against Your Daughter's School

By Prev Info - February 11, 2022

 Your relationship with your daughter's teachers and school can help address issues in a way that's best for your child's education and well-being. Communication with teachers and the school are critical throughout her school years. You can articulate complaints clearly and politely in a detailed letter to your daughter's teachers, administrators or school board. In some cases, a formal letter will help resolve your concerns faster and easier than speaking directly or over the phone. Your letter can request a meeting with your daughter's principal.

How to Write a Complaint Against Your Daughter's School


1 - Write your concerns in a rough draft. 

Gather all your supporting documentation such as doctors' letters, invoices, report cards and witness statements. If the letter is about several incidents, make a timeline by jotting down all available dates and times to accurately discuss the events. That will help you organize your ideas so you can express them concisely and effectively.

2 - Determine the individual, or group of people, it's best to address your letter to.

 This can be the principal of your daughter's school or the school board. Writing to your child's teacher might be best in minor cases and if you have not already spoken to her. Ensure that you have the correct name and address for the recipient of the letter by calling the school or checking the school's website.


3 - State your concerns and your reasons for writing at the beginning of your letter.

 If you have already spoken to someone else at the school or have written to them, mention it. If you feel you haven't received an adequate response from the school, you can write, "Following my discussion with ____, I would like to ask you to further address my concerns regarding the issue."


4 - Explain what the issue is in the first or second paragraph.

Clearly state what happened or what was said, using factual evidence or witness statements. Do not state opinions or hearsay, if possible.


5 - Mention why the issue is of importance and concern to you in the third or fourth paragraph. 

Advise the recipient of all the relevant documentation you will be attaching to your letter. This can be photocopies of previous letters, report cards, a report from your child's doctor and other documents. If you are requesting a copy of your child's records, attach any documentation that backs up your reason for this request.


6 - Conclude your letter with your expectations of what actions the school or school district should take. 

Ask them to respond to your letter in a timely manner. If you are writing to request a meeting with school administrators, clearly ask for this. Note the best way to contact you should they have any questions.


7 - Check for spelling and grammatical mistakes in your letter. 

Use the spell-check feature on your typing program. This helps to polish the letter and prevents typos. Read the letter aloud to yourself to ensure the sentence structure and flow and tone of the letter is what you intended.


8 - Ask someone else to read over the letter and make suggestions. 

This should be someone you trust and who is impartial to the circumstance. You might be emotional because the issue involves your daughter, a trusted person's insight can help avoid confusion and misunderstandings.

Tips & Warnings

- Ensure that the letter has your full name, your daughter's name and your contact information clearly stated.

- You can also send the letter through email if you prefer. However, if the case is serious it is best to post a formal printed letter to the school.

- Write a follow-up letter or call the school if you do not hear back from them within seven business days.

- Provide positive feedback by sending a letter or a thank-you card when the school addresses your concerns.

- Mail your letter by registered post so you can ensure it was received by the school.

- If you are writing to address a complaint your daughter made to you, ensure that you can confirm what happened as closely as possible. You can do this by talking to your child at length or speaking to the parents of her classmates.

- If you are complaining about your child's teacher to her principal, be aware that the teacher might feel targeted by you and this can strain the teacher-parent relationship. Try to address all issues directly with the teacher in a polite discussion or letter before taking matters to higher school authorities.

- Do not use profanity or threatening language and do not make threats in your letter. Writing a letter in this impolite manner may cause further tension and embarrassment for your child.